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Be Prepared for Downtime.
Keep your network and systems operational with technicians, parts and all the resources necessary standing by to respond quickly. Similar to an insurance policy we will be standing by to keep your computers, peripherals and networks running smoothly. Don't wait until there is a problem, be prepared now with a service agreement that includes all parts and labor. Looking for a technician when you have a problem is not the smartest thing to do when your running a business and downtime is expensive. Computer Minded offers onsite nationwide service throughout North America.
Fixed Monthly Cost.
For a fixed monthly fee we repair problems that come up with any covered software or hardware. Our program includes a fixed monthly amount that includes the cost of parts, labor and support. Certified exact replacement or upgraded parts are used in all systems.
When you need service you call directly to our support center were your call is answered directly by a call coordinator. Our standard plan guarantee's you'll talk to a technician within 30 minutes and he or she will be at your office no later than six (6) hours from the time a technician is dispatched. This service includes all labor, parts and travel. Typically there is a minimum of $80 per month per location.
Multivendor Computer Support.
One vendor, one call. Computer Minded offers full service and support for hundreds of computer products, including systems from Hewlett-Packard, IBM, Dell and more. Customers can have the convenience and cost savings of dealing with one vendor for all of their information technology products.
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